All purchases of downloads are final. We do not accept returns or refunds of downloads after an order is placed. Please ensure the software is compatible with your system before purchase.
Once you purchase a download product and we make it available to you, you are responsible for downloading and confirming your ability to access the software, including retrieving the license key for the software if applicable.
If you did not request our backup service at checkout, you bear all risk of loss after downloading the software or retrieving the license key, including any loss due to a computer or hard drive malfunction.