Politique de remboursement

Shipped Items

We have a 30-day return policy for shipped items, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopened and in its original packaging.

To start a return, you can contact us here. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Download Items

All purchases of downloads are final. We do not accept returns or refunds of downloads after an order is placed. Please ensure the software is compatible with your system before purchase.

Once you purchase a download product and we make it available to you, you are responsible for downloading and confirming your ability to access the software, including retrieving the license key for the software if applicable.

You bear all risk of loss after downloading the software or retrieving the license key, including any loss due to a computer or hard drive malfunction.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take 3-5 business days for your bank or credit card company to process the refund.

You can always contact us for any questions here.