After a Quickbook salesperson listened to my needs for an accounting system, she recommended Quickbooks Online. I purchased it only to find out that it did NOT meet my needs and, in fact, to take care of my needs, I would have needed to buy FOUR Quickbooks online programs. She never mentioned that the desktop version would still be available......probably because there was no commission there. So, for 2022, I had to purchase BOTH the online version and the desktop version. Repeated attempts to contact Quickbooks by phone and by email were fruitless. Yes, I am frustrated and not happy that I had to purchase both versions because of ill-advice by a Quickbooks salesperson. I gave three stars ONLY because the desktop version is effective. As for Quickbooks service and sales, I would give it '0' stars.